Roland Ong Coaching Services . Forging Leaders! . Est 2000 . Kuala Lumpur Malaysia www.rocs.com.my
Vision
Forging Leaders!
Mission
Facilitating & Delivering Significant & Transformative Coaching, Training, Consulting & Certification Programs
Values
Honour God . Serve People . Grow Business . Reinvest in People
Clients
Tohtonku / FrieslandCampina Malaysia, Hong Kong & Vietnam / BASF / CelcomAxiata / F-Secure / Protasco
Associates
Peter Andersen, Sales & Distribution Solutions for Process Alignment & Cost Reduction
Azman Hussain, Quality Improvements & Lean Sigma Methodologies & Solutions
Billy Ong, Sales & Marketing Management Techniques for Better Sales Results
Zainal Abidin Jalaludin, Best Practice Organizational Development Solutions
Founder
Roland Ong MBA Certified Trainer of NLP
Certified Trainer of PSMB MY
EXPERTISE
Coaching Programs
Leaders Mentoring & Accountability Group for Leading People
Individual Coaching Programs for Performance Enhancements
Certifications
Business Practitioner of Neuro-Linguistic Programming
Change Practitioner of Neuro-Linguistic Programming
Master Practitioner of Neuro-Linguistic Programming
Training Programs
Leadership Development
How to Lead People & Manage Process
Management Development Program
Coaching Techniques for Leaders
Mentoring Techniques for Leaders
Intergenerational Leadership for Gen Ys
The Practices of Effective Professionals
Technical Programs
Lean Sigma Methodologies
Failure Mode Effect Analysis (FMEA)
Quality Toolbox for Quality Improvements
ISO 9000 & Organizational Excellence
Real Life Business Simulations
Sales & Marketing
Strategic Marketing Planning
Strategic Selling Techniques
Managing a Sales Team
Customer Service
Customer Service Techniques
Handling Customers’ Complaints
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