1. Hold on to my BELIEF that everyone is unique in beliefs, thoughts & behaviours;
2. “Seek first to understand” & intentionally ENGAGE them;
3. Share with them my views & ideas in ways they UNDERSTAND;
4. REMEMBER my relational & engagement specifics for each person according to respective uniqueness; &
5. Repeat Step 1-4 for the next person.
I remind my ‘self’ with my mantra “Don’t be a lazy communicator!” & to be interested-curious about the person that I’m engaging with.