The Big Idea: Every Team Members (including Leaders) have to COLLABORATE!
The STEPS: I’d have informal sessions with my teams to instill the followings steps.
1. AWARENESS:
a. Every member MUST KNOW&ACCEPT DIVERSITY (a thomas-kilman conflict management assessment is great to know each personal way(s) in dealing with conflict;
b. ADAPT&ADOPT the mentality that “CONFLICT IS GOOD” (within reasons; which means there’s diversity of thoughts to make the best decisions & results!); &
c. They then need to learn how to manage themselves during conflicting situations (conflict is good!).
2. SUSTAINABILITY:
a. My main intention & expected outcome is to enable every team member to manage personal & team conflicts well (and “enjoy the process” to maturity) so that THEY CAN PROCESS THE CONFLICTS WITHOUT ME.
b. I also NURTURE them in becoming conflict management EXPERTS to CASCADE such skills & attitudes downward.
c. As leaders, we are to create a COLLABORATIVE CULTURE for maximum fulfillment of personal wellbeing & professional growth!
3. CELEBRATE!:
ALWAYS celebrate results of TEAM COLLABORATIONS to emphasize such behaviours as the NEW NORM!