listen

People just don’t listen. They hear us but they don’t listen. I am referring to leaders at work, specifically. Do we that our subordinates are people who like to be recognized for the good work and initiatives they complete. They need encouragements, words of comfort, protection from “attacks”, genuine concern from us and engagement at work!

How do we listen? 3 points: 1st: Focus – Drop everything and listen – observe their body language, tonality and words and their message. 2nd: Acknowledge – Nod our heads at the appropriate timing, take notes, affirm by agreeing words like “yes”, “got you” or “sure”. 3rd: Act! – Action speaks louder! Act on the action plans decided upon quickly & promptly.

Lets make the impossible; i’m possible.